Nancy is Managing Partner at IXDS, Germany’s leading design studio with a focus on connected hardware services. She was recognized as one of the « 100 Women of the Future » by Deutschland – Land der Ideen, and chosen (together with Prof. Reto Wettach) as one of the « 15 Thought Leaders & Innovators 2015 » in Germany by WIRED magazine. She regularly takes on guest professorships and speaker engagements, mentors startups and founders and is very active in the service design community. Before joining IXDS in 2012 she established Fjord’s German studio in 2007, grew it to a team of 50 in her role as MD and then took on a Group Director role to build Fjord’s global Service Design Academy.